ARS was great. Called the day prior with a freezing unit problem. Got me in for the next day. Arrived right on time. Eric was excellent. Personable and professional. Both AC systems were serviced and run quieter than before the service. While no cause for the freezing unit could be found, this didn't bother me. The unit continues to run well, I know I can call them back if necessary, and I didn't receive a pitch for a repair I didn't need. I will use them again.
We use ARS to maintain our Lennox® system which we purchased from them several years ago, and during this time we've had excellent service technicians including Nick G. He was prompt, courteous, explained what he was doing, and actively listened to our questions/concerns and answered them thoroughly. Nick was fantastic & did an exemplary job! I highly recommend ARS-Boston and their excellent service team!
ARS has a great team of guys working for them. Such professionalism. Bob Lowe the Project Manager came out to go over a purchase of a new Air Conditioner unit to replace a really old unit on its last legs. After signing my life away from the team that came to do the installation, Brian, Louie, and Dave were great technicians. Never worried about anything cleaned up really good, explained all the details I needed to know. Couldn't ask for a more professional group. Company is highly recommended. If you need AC or Heat fixed or installed don't hesitate to call ARS of Boston.
Excellent workmanship installing a replacement air conditioning system. The team of Ryan and Matt were polite, professional and neat. The job was done on time and on budget. Mike did an excellent job in the start-up of the unit. He is very knowledgeable and professional. It was a pleasure to have him do the final detail work on this project. I will do business with ARS in the future.